People and Organizations: Principles and Practice in Global Contexts MN7181 , Strategic Employee Resourcing and Talent Management.


Toyota Culture to attract people


Toyota Motor Corporation is a Japanese Multinational Automotive manufacturer headquartered in Japan. Toyota corporation is having more than 364,000 employees worldwide. Its main business is motor vehicle production and it’s a diversified some other business of housing, financial service, marine, Biotechnology, foresting, e-Toyota business and it is the sixth-largest company in the world in September 2018 (Wikipedia, 2019). 

People Person - Toyota

As the largest employee organization in the world, Toyota is practicing the world's best and innovative human resource management. Toyota has a special culture and on its culture, there is a Human system runs. This human system is called People Value Stream

Figure 1: Toyota HRS Management


Toyota corporation’s Human Resource Management drives around the four stages of the process,

  • Attract – Recruitment, Selection, Initial orientation
  • Develop – Roles, Training/Coaching
  • Engage – Follow Standards, Improve Standards, Problem Solving, Identity with team
  • Inspire – Embrace Toyota Values, Community/Family Environment, Identify with the company (Liker, et al, 2008)


Toyota believes that people dive the business and they believe Values and perspectives of the people are very important for the development of the human resource. Toyota hiring people to fill the positions, but it is a challenging one in this highly competitive business environment.

Recruitment and Selection of people to the organization is the crucial factor because effective use of human will increase the productivity of the organization and selecting the wrong people will create more operational problems.

Recruitment is the process of find and engages people with the organization's needs. Selection is a part of this process by deciding which applicant should be appointed to which job. And the other thing is recruitment can be costly  (Armstrong, 2014).

How Toyota Attract

Toyota’s human resource policy is in house grooming, which means employees should grow within the company, but Toyota recruit many trainees to grow with the company (Liker, et al, 2008)

  • Career Exhibitions – facilitate students of the universities
  • Advertisement – social media, Newspapers, magazines
  • Orientation, Applications, and Testing – attend Job preview, completes an application form, aptitude test, Job fit inventory, screening decision
  • Assessment center exercise – Basic team skills, production skills
  • Final screening – employment history check, structured interview
  • Health assessment – physical examination
  • Probation period – on the job testing
  • Final screening decision for full employment


How Toyota Select

The aim of the selecting is to check the suitability of the candidate predicting they can carry out the role successfully (Armstrong, 2014).  Toyota selecting a diverse workforce as a strategic selection, where the candidate will be treated equally according to the gender, age, marital status, disability, sexual orientation, race, religion, ethnic or nationality. Selection is checking for the main two areas,

  • Person- Job -fit  - person’s Knowledge, Skills
  • Person – Organization – fit   - Person’s values and culture


Further, the selecting process divided into another 4 main areas

  • Information about the candidate – application forms, biographical information, honesty and integrity test, medical and drug test, polygraph test
  • Employment test – an aptitude test, an achievement test
  • Employment interview – personal interview, video and digitally record interview
  • Reaching a selecting decision – use summary forms, reports, checklist to accept or reject candidates
  • Toyota uses a funnel model to selecting candidates which is many prospects lead to few hires.


Figure 2: Recruitment to Selection Funnel


Conclusion

Toyota has a culture which will help systematic way to attract people to its organization, in the Toyota way, the attraction, selection and the orientation of quality team member to the position of president level has a critical path in the people value stream. Toyota's way values of mutual respect and trust, continuous improvement in a systematic way. Please check on this video to understand how people are important and how they develop people for the automotive industry.

blob:https://www.dailypost.co.uk/c317c7d8-ef2e-480d-9144-3546425ac506

https://vimeo.com/110244214

·         https://youtu.be/atnjH2NnzFw

References

Armstrong, 2014. Armstrong's handbook of human resources management practice. 13th ed. United Kingdom: British Library Cataloging.

Jeffrey K. Liker, M. H., 2008. Toyota Culture -in the heart and soul of the Toyota Way. 2nd ed. New York: The McGraw-Hill Company, Inc.

Wikipedia, 2019. Wikipedia. [Online]
Available at: https://en.wikipedia.org/wiki/Toyota
[Accessed 19 08 2019].




Comments

  1. Nethra LiyanageAugust 20, 2019 at 7:47 PM

    Clearly explain the four stages of HRM process applied by Toyota . Interesting article Achala ..

    ReplyDelete
  2. JinendranAugust 21, 2019 at 10:23 AM

    Good work Achala, connecting our studies with some real world organization, there new things to take from your article and the Toyota recruitment short listing process is really interesting. Thank you for sharing.

    ReplyDelete
    Replies
    1. AchalaAugust 22, 2019 at 10:09 AM

      Thanks for your valuable comments Jinendran.

      Delete
  3. Razi JalaldeenAugust 21, 2019 at 6:19 PM

    Good job. Thank you

    ReplyDelete
  4. NamilaAugust 23, 2019 at 11:03 AM

    Interesting..Thanks for sharing this with us

    ReplyDelete
  5. Anupama KankanamgeAugust 24, 2019 at 12:43 AM

    Good work Achala.. interesting. If we can grow the people within the organization we will definitely produce loyal and effective employees. Good luck..!!

    ReplyDelete
  6. Malintha GannileAugust 28, 2019 at 4:47 PM

    Interesting article and nicely explained ,it's very clear and easy to get the idea. nice work

    ReplyDelete
  7. Malitha Eranga FernandoAugust 30, 2019 at 12:07 AM

    great topic and nice flow with good explanations. keep it up.

    ReplyDelete
  8. PrasannaSeptember 3, 2019 at 11:59 AM

    Easy understandable article with the reference of well known Toyota Company. Clear idea with the structured flow. Article concluded with video clips is more interesting thing in the article. Very clearly explained the importance of the selection process of each company should align with their business industry. Keep it up.

    ReplyDelete
  9. NamilaOctober 1, 2019 at 11:47 PM

    Nice article. Theories utilized to cover the topic is impressed to read. Good Job.

    ReplyDelete
  10. Jehan RahimanOctober 5, 2019 at 9:12 PM

    Interesting article. To attract employees to an organisation depends on Employers Value Proposition which will create a brand for them. It is important to make a brand for success.

    ReplyDelete
  11. Upendra BatagallaOctober 7, 2019 at 2:35 AM

    Well presented blog and very interesting to read since you have chosen a famous company as well as the largest people’s organization in the world. Learnt a lot about the theory

    ReplyDelete

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